TermsThe rules for using it

Who this is between

These terms are between Instant Take (“we”) and the dealership or person using Instant Take (“you”). By creating a workspace, accepting an invitation or using the product, you agree to them. If you use it for a dealership, you agree on its behalf and confirm you are allowed to.

What the product does

Instant Take lets you film a video once and send each customer a version made for them. To do that, software changes the recording: it redraws the speaker’s mouth and speaks words such as a customer’s name in a copy of the speaker’s voice. A personalized video is therefore partly made by software, and is not a recording of the speaker saying those exact words.

What you promise

• Consent to be filmed. You only upload or film people who agreed to be recorded and to having personalized versions made in their face and voice, for your dealership.
• Honest videos. You do not make a video that puts words in someone’s mouth they would not stand behind, that misleads a customer about a vehicle, a price or an offer, or that pretends to be someone else.
• Only people who expect to hear from you. You send to customers who asked for information or have dealt with your dealership, and you follow the anti-spam and privacy laws that apply to you, including Canada’s anti-spam law and the rules for texting in the United States.
• Stop means stop. When a customer opts out, Instant Take refuses further emails and texts to them from your workspace. You do not get around that by another route.
• Your account. You keep your sign-in to yourself and tell us if someone else has used it.

The video models’ rules

Our video models are built on MiniMax H3, and the rules of its licence pass on to you. Besides the promises above, you do not use Instant Take or the videos it makes:

• to break the law, or to use someone else’s work, name, face or voice without the right to;
• to harm, harass, defame or discriminate against anyone, or in any way that exploits or harms children;
• to spread false information meant to harm people or sway an election, or to make fake reviews or fake engagement;
• to post a video publicly without making clear it was made with AI;
• to get around the product’s checks and safeguards, or to train another AI model on its videos;
• for medical, legal, financial, credit or hiring decisions, for military purposes or for violent extremism.

Tell us about a video that breaks these rules at support@instanttakevideo.com. We look into every report and take down videos and close accounts that break them.

Your content, and our part in it

Your recordings, videos, customer lists and messages are yours. You let us store, process and deliver them only to run the product for you, as the privacy notice describes. We do not use your recordings to train models, and we do not sell your customers’ information.

The product itself, its software and its name are ours. Feedback you give us may be used to improve it.

Price

Instant Take is in early access. What a dealership pays, if anything, is agreed in writing with that dealership before any charge is made. Nothing on this site is a charge on its own.

Stopping

You can stop using the product and ask us to close your workspace at any time. We may suspend or close a workspace that breaks these terms, sends unwanted messages or puts other people at risk, and we will say why. When a workspace closes, its content is deleted after you have had a reasonable chance to take a copy.

What we do not promise

We work to keep the product running and the videos faithful, but it is provided as it is. A personalized video can contain mistakes (a name said wrongly, a mouth that does not match): watch a video before you send it. To the extent the law allows, we are not liable for lost sales, lost profits or indirect losses, and our total liability to you is limited to what you paid us in the twelve months before the claim.

The law that applies

These terms are governed by the laws of Alberta, Canada, and disputes go to its courts, unless the law where you are gives you a right that cannot be signed away.

Changes and contact

If these terms change in a way that matters, the date at the top changes and people with an account are told by email before the change applies. Questions go to support@instanttakevideo.com.